Free Standard Delivery

Shipping Policy

Thank you for visiting and shopping at Ottority London. Following are the terms and conditions that constitute our Shipping Policy.

Shipping charges for your order will be calculated and displayed at checkout.You will receive a Shipment Confirmation email once your order has been dispatched containing your tracking number.

Questions about our Shipping Policy should be sent to us by filling our Contact Form or by e-mail at info@ottoritylondon.com.


United Kingdom - Shipping Rates and Delivery Estimates

  • Standard shipping with 2-5 days delivery is free of charge. All orders are dispatched from our warehouse within 2-3 business days. Orders are not dispatched on weekends or public holidays. Standard delivery usually takes 2-5 days.
  • Next day shipping with express delivery has a charge of £5.90. All orders are dispatched from our warehouse the next day. Express delivery usually takes 1-2 days.

International - Shipping Rates and Delivery Estimates

  • Standard shipping with 3-6 days delivery is free of charge. All orders are dispatched from our warehouse within 2-3 business days. Orders are not dispatched on weekends or public holidays. Standard delivery usually takes 3-6 days.
  • Next day shipping with express delivery has a charge of £6.90. All orders are dispatched from our warehouse the next day. Express delivery usually takes 2-3 days.


Other General Terms and Conditions

We will use all reasonable endeavours to ensure these times are met, but cannot be held responsible for dispatched parcels delayed by third parties, for example due to poor weather conditions.

If you do not receive your order within the estimated delivery period from the date of dispatch, please contact us at info@ottoritylondon.com

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please let us know and contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

If your order is returned to us due to several failed delivery attempts, non-collection or an insufficient/incorrect address, we cannot refund any shipping costs.

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Return & Refund Policy

Visit our Return & Refund Policy provides detailed information about options and procedures for returning your order.